Refund Policy
Refunds and Transfers: Catering orders that are cancelled within 72 hours of the scheduled collection time are non-refundable and non-transferable.
Privacy Policy
This Privacy Policy governs the manner in which BSBNB Pty Ltd (ABN 53 128 660 846), hereinafter referred to as “the Owner,” manages personal information collected through its website http://www.bourkestreetbakery.com/.
Collection of Information:
• Purpose: We collect personal information necessary to provide the services available on our website and to market our products effectively to your business.
• Types of Data Collected: This includes your name, address, contact details, and information related to your site usage and business transactions with the Owner.
Usage of Information:
• Service Provision: Your personal information is used solely to facilitate the services offered through our website.
• Marketing: We also use your information to enhance marketing strategies targeted at your business.
Exclusions:
• Third-Party Marketing: The Owner does not sell your personal information to third parties for promotional use.
Storage and Security of Information:
• Security Measures: Your information is stored in a database secured with login credentials and password protection. We take significant measures to safeguard your data from unauthorised access.
Rights to Access and Control Your Information:
• Access: You can request at any time to review the personal information we hold about you.
• Modification and Deletion: You are entitled to request modifications to your personal data or its deletion from our records.
Cookies:
• Usage: Cookies are essential for identifying users during a session on our website. They are set to expire after 30 minutes of inactivity, after which a new session will be initiated without retaining previous session data.
Credit Card Transactions:
• Currency: All transactions are processed in Australian Dollars.
• Security: Transactions are safeguarded by TSL 1.0 (equivalent to SSL 3.0) standards with 128-bit SSL encryption to ensure secure data transmission.
secure SSL tunnel to connect to the payment gateway